News institutionnelles
The CCSS takes a key step with the launch of its employer services on MyGuichet.lu With the official launch of its online services in the business eSpace on MyGuichet.lu, the Social Security Centre (Centre commun de la sécurité sociale - CCSS) is ushering the relationship with employers and their representatives into a new digital era.
The launch of online services in the business eSpace on MyGuichet.lu marks a key milestone for the CCSS in its digitalisation and administrative simplification strategy and, more broadly, for the entire social security system. Providing this digital offer is part of a broader vision: to roll out online services offered by the CCSS, which will gradually pave the way for other social security institutions.
The deployment of online services aims to simplify procedures and secure exchanges, with a clear goal: reducing the administrative burden for employers and their representatives while bringing the institution closer to its users. The success of this large-scale project also relies on close collaboration with the CTIE, particularly regarding design and user experience.
Services tailored to the type of employer
Employers who still use paper forms can now access a centralised and simplified online management system, including declarations (entry/exit, wages and work incapacity), consultation of their data (affiliations, wages, etc.), generation of certificates, as well as receiving documents via eDelivery (monthly account statements).
Employers and their representatives (e.g., fiduciary companies) who use the SECUline platform maintain their usual declaration method while gaining access to additional services such as data consultation, certificate generation, and receipt of documents digitally (eDelivery).
Temporary employment agencies, self-employed persons (independent professionals, artisans, and merchants), and agricultural operations will have access to these services at a later stage.
A digital offer structured around four key areas
In the business eSpace on MyGuichet.lu, under the “Health & Social Security” section, online services are organised into four activity areas:
Affiliations
Entry and exit declarations
Request for social security number for an insured person
Receipt of affiliation acknowledgment via electronic deposit (eDelivery)
Consultation of affiliations
Generation of certificate stating number of employees
Wages & work incapacity
Declaration of wages and work incapacity
Consultation of wages
Generation of certificate stating the total wage bill
Available since 2024: declaration of accidents at work or commuting accidents without certification of a business eSpace
Available from 2026: receipt of employees’ electronic work incapacity certificates (eCIT) and many more new features
Calculation, invoicing & accounting
Consultation of contributor account balance history and recent payments
Receipt of monthly account statement (invoice) via electronic deposit (eDelivery)
Request for direct debit (SEPA mandate)
Available from November 2025: request for credit balance reimbursement
Generation of account statement summaries
Generation of certificate for public tenders
Employer data
Consultation of employer parameters:
Class of the Mutualité des employeurs (MDE)
Bonus-malus rate of the Association d’assurance accident (AAA)
Contribution rate for the Service de santé au travail multisectoriel (STM)
Information on SECUline membership, if applicable
Access to CCSS services on MyGuichet.lu
To use CCSS online services, simply certify your business eSpace on MyGuichet.lu. All related information is available in the section “How to certify your CCSS business eSpace on MyGuichet.lu” at: ccss.lu/myguichet-e
Communicated by CCSS